Having trouble loading YouTube videos in the Microsoft Edge browser? This issue causes YouTube videos to fail to play, buffering indefinitely, or not loading at all. Several users report “YouTube Video Not Loading” (just spinning) on Edge browser, it’s working perfectly on the Chrome browser. Several factors cause this problem, including browser settings, network issues, or conflicts with extensions. Here is how to troubleshoot and resolve YouTube video not playing issues in Edge.
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YouTube Video Not Loading
There are several possible reasons why YouTube videos may not load on the Edge/Chrome browser. Outdated browser versions, corrupted cache or cookies, conflicts with browser extensions, network connectivity problems, or issues with hardware acceleration settings are common.
- Browser Cache and Cookies: Cached data and cookies can sometimes interfere with video playback, causing issues with loading.
- Outdated Browser Version: An outdated version of Edge may not support the latest web technologies used by YouTube.
- Conflicting Browser Extensions: Extensions or add-ons can sometimes cause conflicts with video playback on YouTube.
- Network Issues: Problems with your internet connection or network settings can affect video loading.
- Corrupt or Missing Edge Profile Data: Corrupt or missing profile data can sometimes cause issues with video playback.
Clear Browser Cache and Cookies
Clearing your browser’s cache and cookies can help resolve issues related to outdated or corrupted data.
- Click on the three-dot menu (⋯) in the upper-right corner of Edge.
- Select Settings from the dropdown menu.
- Go to Privacy, search, and services.
- Under Clear browsing data, click Choose what to clear.
- Select Cached images and files and Cookies and other site data.
- Click Clear now to delete the selected data.
Close and reopen the Edge browser, then try loading a YouTube video again.
Update Microsoft Edge
An outdated version of Edge might not properly support YouTube’s features.
- Click on the three-dot menu (⋯) in the upper-right corner of Edge.
- Go to Help and Feedback> About Microsoft Edge.
- Edge will automatically check for updates and install them if available.
- After updating, restart Edge and try playing the YouTube video again.
Disable or Remove Conflicting Extensions
Extensions can sometimes cause conflicts with video playback. Disabling or removing them might resolve the issue.
- Click on the three-dot menu (⋯) and select Extensions, then manage extensions
- Toggle off extensions one by one and test YouTube video playback after each.
- If you identify an extension causing issues, click Remove to uninstall it.
Check Network and Internet Connection
A stable internet connection is crucial for video playback. Check your network settings and ensure your connection is working properly.
- Try visiting other websites or streaming services to ensure your internet is working.
- Power off your router, wait for a few minutes and then power it back on.
- Open Settings and go to Network & Internet.
- Ensure that your network settings are configured correctly.
Adjust Hardware Acceleration Settings
Hardware acceleration can sometimes cause issues with video playback. Disabling it may resolve the problem.
- Click on the three-dot menu (⋯) and select Settings.
- Go to System and performance.
- Toggle off Use hardware acceleration when available.
- Click Restart to apply the changes.
After restarting Edge, check if the YouTube video loads properly.
Create a New Edge Profile
A corrupt or missing profile can cause issues with video playback. Creating a new profile can help resolve these issues.
- Click on the three-dot menu (⋯) and select Settings.
- Go to Profiles and click Add Profile.
- Follow the prompts to create a new Edge profile.
- Sign in with a Microsoft account if desired.
After creating the new profile, switch to it and try loading a YouTube video.
