Windows mail app not printing emails windows 11/10 (8 Solutions)

Printing emails directly from the Windows Mail app should be a straightforward process, but sometimes you may encounter issues where emails refuse to print or the print preview does not load. Several users report, Windows Mail App crashing on print jobs. This problem can be caused due to various reasons, including printer driver conflicts, system settings, corrupted app data, or issues within the Mail app itself. This article helps you troubleshoot and fix the issue so you can successfully print emails from the Windows Mail app.

Windows Mail App can’t print emails

If you’re having trouble printing emails from the Windows Mail app it could be due to printer issues, corrupted app files, or problems with printer drivers.

• Printer Driver Issues – Outdated or incompatible printer drivers may prevent email printing.
• Windows Print Spooler Service Malfunction – If the print spooler service is not working correctly, print jobs may fail.
• Corrupt Mail App Data – Corrupt or outdated cache files can cause printing errors.
• Incorrect Default Printer Settings – Windows may be sending print jobs to the wrong printer.
• Mail App or System Glitches – Bugs within the Mail app or system services can disrupt printing.

Restart Your Computer and Printer

A simple restart can resolve temporary glitches that may be prevent printing from Mail app. Let’s start with restarting your computer and printer.

• Turn off your computer and printer.
• Unplug the printer from the power source for 30 seconds.
• Restart both devices and try printing again.

Check the Printer Connection and Set Default Printer

If the wrong printer is selected, Windows may send print jobs to an offline or non-existent printer, causing the email to fail to print. The next thing you need to check and ensure your printer is properly connected to your computer and that Windows recognizes it. 

• Press Win + I to open Settings.
• Navigate to Devices > Printers & scanners.
• Ensure your preferred printer is listed and marked as default.
• If not, select the correct printer and click Set as default.
• Try printing again from the Mail app.

Run Windows Printer Troubleshooter

Windows includes a built-in troubleshooter that detects and automatically fixes printing-related issues. Let’s run the printer troubleshooter and let Windows detect and fix the problem automatically.

• Open Settings > Update & Security > Troubleshoot.
• Click Additional Troubleshooters.
• Select Printer and click Run the troubleshooter.
• Follow the on-screen prompts to apply any recommended fixes.
• Restart your computer and try printing again.

Check the Windows Print Spooler Service

The Print Spooler manages all print jobs sent to the printer. If it is stopped for some reason or malfunctioning, print commands may fail.

• ress Win + R, type services.msc, and press Enter.
• Scroll down and locate Print Spooler.
• Right-click it and select Restart.
• If the service is not running, right-click and select Start.
• Try printing an email from the Mail app.

Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause printing problems. Updating or reinstalling the driver ensures compatibility with Windows 10.

• Press Win + X and select Device Manager.
• Expand Printers, right-click your printer, and select Update driver.
• Choose Search automatically for updated driver software.
• If no updates are found, go to the printer manufacturer’s website, download the latest driver, and install it manually.
• Restart your computer and try printing again.

Reset the Windows Mail App

If the Mail app has corrupt data, repairing or resetting it can fix the issue and restore printing functionality.

1. Press Win + I to open Settings.
2. Navigate to Apps > Installed apps (or Apps & features).
3. Locate Mail and Calendar, and click Advanced options.
4. Click Reset and confirm the action.
5. Restart your computer and try printing an email again.

Print Emails Using an Alternative Method

If the Mail app still won’t print, an alternative approach is to open the email in a web browser and print from there.

1. Open the Mail app and select the email you want to print.
2. Click the three-dot menu and choose Open in Browser.
3. The email will open in your default browser.
4. Press Ctrl + P to print the email from the browser.

Reinstall the Windows Mail app

If none of the above methods work, reinstalling the Mail app can eliminate persistent software glitches.

• Open PowerShell as Administrator (Press Win + X, then select Windows Terminal (Admin)).
• Type the following command and press Enter:

Get-AppxPackage Microsoft.WindowsCommunicationsApps | Remove-AppxPackage

• After executing the command restart your computer.
• Open the Microsoft Store, search for Mail and Calendar, and reinstall the app.

Launch the Mail app, configure your email account, and test printing.