Can’t connect to the internet after applying an update? WiFi not working, unable to connect to a network, the device randomly disconnects, Or showing limited access, No Internet access after Windows 10 update? If a recent Windows 10 update has disabled internet access on your PC, that is probably a driver compatibility issue, and reinstalling the network driver is probably a good solution to fix the problem of connecting to the internet, or accessing the local network Windows 10.
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No internet access
If this is the very first time encountering this problem then a simple reboot can fix many problems on Windows 10, including networking issues.
If you’re using a laptop with a wireless connection, it could be a problem with the adapter or signal, which you may be able to fix by restarting the device.
Temporarily disable third-party antivirus and disconnect from VPN if configured on your Device.
Check IP and DNS server address
Make sure that IP address and DNS server address are set to obtain automatically.
- Press Windows + R, type ncpa.cpl and click ok
- Right-click on the active network adapter or WiFi adapter select properties,
- Double-click on Internet Protocol version 4 (TCP/IPv4)
- And here check and make sure it’s selected to Obtain an IP address automatically and also Obtain the DNS server address automatically.
Network troubleshooter
- Open Settings using Windows key + I
- Click Network & Internet then click network troubleshooter,
- The troubleshooter will run and automatically fix any connectivity issue that it finds
- Restart Windows and check if this helps get back the internet connection.
Reset network stack using Command Prompt
Open the command prompt as administrator and perform commands one by one.
- netsh Winsock reset
- netsh int ip reset
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
Close the command prompt and Restart your computer. Now open your web browser to confirm the internet is working again.
Reset the network adapter using Settings
- Open Settings using Windows + I
- Click on Network & Internet then Status.
- Under the “Change your network settings” section, click the Network reset option.
- Click the Reset now button and Click the Yes button when asking for confirmation.
- Once done the device will restart automatically, and on reboot, you should now be able to connect to the internet.
Update network adapter driver
- Press Windows + X and select Device Manager,
- This will display all installed device driver lists,
- Expand the Network adapters branch.
- Right-click the adapter with the problem and select the Update driver option.
- Click the Search automatically for the updated driver software option and Continue with the on-screen directions
- If a new driver version is available this will automatically download from the Microsoft server and apply to your PC.
- You only need to restart your device to apply the driver update
Still need help, can’t connect to the internet, you’ll need to download the driver manually from your manufacturer support website using another computer and install it on your PC.
Rollback Network Driver
(Applicable only if the problem started after driver update)
- Press the Windows key + X together on your keyboard, and select Device Manager from the context Start context menu.
- Expand Network adapters, then right-click on Realtek PCIe GbE Family Controller and select Properties.
- Select the Driver tab, and then click on Rollback Driver. Follow on-screen instructions to complete the driver rollback process.
- After rolling back the network driver, restart your PC, hope you should be able to access the internet after a restart.
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