Microsoft Store Not Working? 9 different solutions to fix it

Is Microsoft Store not working after the recent Windows update? You are not alone, several users complained that the Microsoft store is not opening, and they’re unable to load the store. Some others are unable to download or update apps from the Microsoft Store.

Downloads stuck at “working” (error 0x80248014)
No Install button in Windows Store apps
Downloads not getting started (error 0x800704C6 or 0x80072EE2)
Windows Store not opening or crashing on launch

There are various reasons, such as corrupted software cache, incorrect network or proxy configuration, and more, that cause this problem. Well, if you are also having problems running the Microsoft Store, we have a couple of solutions that may help.

Microsoft Store Not Working on Windows 11

If you are having a problem while downloading or updating store apps, then the first thing we recommend to:

Check and make sure you have a working internet connection.
Temporarily disable antivirus and disconnect from VPN (If configured)
Sign out of the Microsoft Store, and restart your PC. Now sign in again and check if the problem is solved.
Press Windows + R, type wsreset, and press OK. This will reset the Microsoft Store and start the app normally.

Install the latest Windows Updates

Microsoft regularly releases cumulative updates with various bug fixes. We recommend installing the latest Windows updates that make your PC error-free.

Press the Windows + I keyboard shortcut to open the Settings app.
Click on Windows Update Hit the Check for Updates button to allow download the latest updates from the Microsoft server (if available)
Once downloaded and installed, restart your PC to apply them.
Now, check if the Microsoft Store problem is solved.

Adjust the date and time

If the date and time settings on your computer/Laptop, you might experience problems opening the Microsoft Store or downloading apps and games from it.

Open Windows 11 settings using Windows key + I
Click on Time & language, then Select Date & time
Here, check if the date and time are incorrect.
In such case, toggle off the set time zone automatically option
Click on the change next to set the date and time manually option and make the relevant changes.

Change User Account Control Settings

If you encounter the 0x8000ffff error code when opening the Microsoft Store, you can fix it by adjusting User Account Control settings.

Open Control Panel
Click on User Accounts, then Change User Account Control settings
Here, slide the slider to the Recommended position. Click OK.

Windows 11 includes several troubleshooter apps that help you fix problems with your operating system and other apps. Let’s run the Microsoft Store app troubleshooter that automatically scans and fixes any issues that may prevent the Microsoft Store from opening or isn’t working properly on Windows 11.

To access and run the Microsoft Store troubleshooter:

Press the Windows key + X and select Settings,
Select the system, then ‘Troubleshoot’, now click on the other troubleshooters option,
This will display all available troubleshooter lists. Scroll down until you see Windows Store Apps, then click the ‘Run’ button next to it.

Disable Proxy Connection

If you have a proxy Server (or VPN) enabled, We Recommend disabling it because your PC’s IP address doesn’t match the details on your Windows account.

Open the control panel, search for and select Internet Options.
Go to the Connections tab, and click on LAN Settings.
Uncheck Use Proxy Server for your LAN.
And make sure the Automatically detect settings option is checked.
Click OK and apply the changes.
This will fix the problem if the proxy configuration blocks the Microsoft store.

Reset the Microsoft Store App

If the above solutions didn’t help fix the problem, then try to reset the Microsoft Store app to its default settings.

Press Windows key + I to open the Settings app, click on Apps, then select ‘Apps & features’ from the right panel,
Scroll down until you find Microsoft Store, click on the 3 vertical dots on the opposite side of the text then go to ‘Advanced options’.
Here you will get the option to ‘Repair’ or ‘Reset’ the Microsoft Store application.
Try both options, where the repair option won’t affect any data but the reset option clears or removes app data.

This will repair the Microsoft Store app package, reset its cache, and resolve your issues with the app.

Note: WSReset Command Also clears and resets the Store Cache, but Reset is the Advanced option. This will clear all your preferences, login details, settings, and so on.

Tweak Windows Registry for Connection Errors

If you’re getting a connection error like “Microsoft Store error 0x80072F30 Check your connection” while opening the Microsoft Store or updating an app, this may be fixed with a simple registry tweak.

Press Windows + R, type Regedit, and click on ok,
This will open the Windows registry editor,
First Backup Registry database then navigate the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles.

Here Right-click on Profiles, select Permissions, then click on Advanced.
Checkmark on Replace all child object permission entries with inheritable permission entries from this object and click OK.
Then, under permission for profiles, click Apply, then click ok.
Now restart your system to make the changes effective.
Now open the Microsoft Store app and check if there are no more problems with the app.

Re-register Microsoft Store App

Sometimes there are glitches in the Microsoft Store that can cause issues like this to appear. However, you can fix the problem simply by re-registering the app by following the steps below.

Search for PowerShell and click Run as administrator from the menu.
Now, copy and paste the following command into the PowerShell window and hit the Enter key to execute it.

Get-AppxPackage -allusers Microsoft.Microsoft Store | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Once done, restart your PC and open the Microsoft Store. Check this time, no problems with the app store.

Create a new user account

Still need help, the problem might be your user account. According to users, the simplest way to fix this issue is to create a new user account. You can do that by following these steps:

Open the Settings app and go to the Accounts section.
From the menu on the left select Family & Other People. In the right pane, click Add someone else to this PC.
I don’t have this person’s sign-in information.
Select Add a user without a Microsoft account.
Now enter the desired username and click Next.

After creating a new user account, switch to it and check whether the problem persists.

Robeg

I am Robeg founder of this blog. My qualification. completed Bachelor of Arts (BA) and Microsoft Certified Professional (MCP). With a strong background in computer applications love write articles on Microsoft Windows (11, 10, etc.) Cybersecurity, WordPress and more.