Microsoft Store Not Working? 9 different solutions to fix it

Is Microsoft Store not working after the recent Windows update? You are not alone, several users complained Microsoft store not opening, even they’re unable to load the store. Some others are unable to download or update apps from the Microsoft Store.

• Downloads stuck at “working” (error  0x80248014)
• No Install button in Windows Store apps
• Downloads not getting started (error 0x800704C6 or 0x80072EE2)
• Windows Store not opening or crashing on launch

There are various reasons such as corrupted sore cache, incorrect network or proxy configuration and more cause this problem. Well If you are also having problems running the Microsoft store here we prepared a couple of solutions that may be helpful.

Microsoft Store Not Working on Windows 10

If you are having a problem while downloading or updating store apps then the first thing we recommend to:

1. Check and make sure you have a working internet connection.
2. Temporarily disable antivirus and disconnect from VPN (If configured)
3. Sign out from the Microsoft store, and restart your PC. Now sign in again and check if the problem is solved.
4. Press Windows + R, type wsreset, and ok, this will reset the Microsoft Store and start the app normally.

Install the latest Windows Updates

Microsoft regularly releases cumulative updates with various bug fixes. We recommend installing the latest Windows updates that make your PC error-free.

• Press the Windows + I keyboard shortcut to open the Settings app,
• Click on Update & Security, then Windows Update
• Hit the Check for Updates button to allow download the latest updates from the Microsoft server (if available)
• Once downloaded and installed, restart your PC to apply them,
• Now check if the Microsoft store problem is solved.

Adjust the date and time

If the date and time settings are incorrect on your computer/Laptop you might experience problems opening the Microsoft Store or fail to download apps, and games from there.

• Right-click on time and date on the right side of your taskbar and select Adjust date/time to open settings
• Here adjust the correct date and time by clicking on “Change date and time”
  Also, adjust the exact time zone depending on your region
• You can also set it to automatic or manual, depending on which one is not working

Change User Account Control Settings

If you encounter the 0x8000ffff error code while opening the Microsoft Store, you can fix this by modifying the User Account Control settings.

• Open Control panel
• Click on User Accounts then Change User Account Control settings
• Here Slide the slider to the Recommended position Click OK.

Run Windows Store App Troubleshooting Tool

Windows 10 has a built-in troubleshooter that detects any problems that might be preventing Microsoft Store apps from working correctly. And if possible, the troubleshooter automatically fixes these without you doing a thing. Let’s run the troubleshooter and let Windows 10 fix the problem itself.

• Press the keyboard shortcut Windows + I to open the Settings app,
• Click Update & security then Troubleshooting
• On the right-hand side, select Windows Store Apps and click on run the Troubleshooter,
• Let the troubleshooter detect and fix the problems
• Once the troubleshooting process completes Restart your PC.

Disable Proxy Connection

If you have a proxy Server (Or VPN connection) enabled, We Recommend disabling it because your PC’s IP address doesn’t correspond with the details on your Windows account.

• Open the control panel, search for and select Internet Options.
• Go to the Connections tab, and click on LAN Settings.
• Uncheck Use Proxy Server for your LAN.
• And make sure the Automatically detect settings option is checked.
• Click OK and apply the changes.
• This will fix the problem if the proxy configuration blocks the Microsoft store.

Reset the Microsoft Store app

Still having an issue with the Microsoft store, let’s reset the store app to its default, which clears app cache data and essentially makes it like new and fresh.

Note: WSReset Command Also clear and Reset the Store Cache but Reset is the Advanced option this will clear all your preferences, login details, settings, and so on.

• To do this, right-click the Start button, select Apps and Features,
• Scroll down to “Microsoft Store’ in your list of Apps & features.
• Click it, then click ‘Advanced options,’
• Here is the new window you will Get the Reset Option.

When you click Reset. You’ll receive a warning that you’ll lose data on this app. Click ‘Reset’ again, and you’re done. Now After That, Restart Windows to get a Fresh Start And Open the Windows Store. Check if the Store App is Working Without Any issues and install the app without any error messages.

Tweak Windows Registry for Connection Errors

If you’re getting a connection error like “Microsoft Store error 0x80072F30 Check your connection” while open Microsoft Store or updating an app this may be fixed with a simple registry tweak.

• Press Windows + R, type Regedit, and click on ok,
• This will open the Windows registry editor,
• First Backup Registry database then navigates the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles.

• Here Right-click on Profiles, select Permissions, then click on Advanced.
• Checkmark on Replace all child object permission entries with inheritable permission entries from this object and click OK.
• Then Under permission for profiles click Apply then click ok.
• Now restart your system to make the changes effective.
• Now open the Microsoft Store app and check if there are no more problems with the app.

Re-register Microsoft Store App

Sometimes there might be certain glitches with the Microsoft Store, and that can cause issues such as this one to appear. However, you can fix the problem simply by re-registering the app by following the steps below.

• Search for PowerShell and click Run as administrator from the menu.
• Now copy and paste the following command to the PowerShell window and hit the enter key to execute the same.

Get-AppxPackage -allusers Microsoft.Microsoft Store | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

• Once done restart your PC and open the Microsoft Store check this time no problems with app store.

Create a new user account

Still need help, the problem might be your user account. According to users, the simplest way to fix this issue is to create a new user account. You can do that by following these steps:

1. Open the Settings app and go to the Accounts section.
2. From the menu on the left select Family & Other People. In the right pane, click Add someone else to this PC.
3. Choose I don’t have this person’s sign-in information.
4. Select Add a user without a Microsoft account.
5. Now enter the desired username and click Next.

After creating a new user account, switch to it and check if the problem is still present.